The QLess Blog

[On-Demand Webinar] Improve Campus Operations & Student Retention

Oct 20 By Amy Deavoll | Categories: Insights, Education

Institutions are under pressure to maximize student retention and improve the student experience while being resource constrained – leading to high attrition rates and dissatisfied students.

With enrollment on the decline, colleges are forced to create an environment to foster positive student experiences. In fact, students with high satisfaction levels are 80% more likely to remain enrolled and graduate.

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Putting It in Perspective: 100 Million Customers Served, More Time Saved from Waiting in Line Than All of Recorded History

Oct 16 By Alex Bäcker | Categories: Insights, Announcements


We recently announced a major milestone here at QLess: Our customer interaction management platform has saved more than 100 million customers over 5700 years’ time waiting in line. To put in perspective just how long that is, imagine what an individual could have done instead of queuing for 5763 years. If you’d started queuing 5700 years ago, you would have missed out on seeing the Great Pyramids of Giza built, worshipping at Stonehenge, and traveling along the original iteration of the Great Wall of China... with hundreds of years to spare in between. Someone who began queuing 5763 years ago would have been waiting since 3746 BC – Hammurabi didn’t even pen his famous law code until the 18th century BC. And I get frustrated just waiting in line at the grocery store!

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Expensive New Showroom Was a Waiting Room Before QLess

Sep 20 By Amy Deavoll | Categories: Insights, Retail

Johnstone Supply – a wholesale HVAC supplier with over 400 stores across the US States – is the top cooperative wholesale distributor in the country and a recognized national leader in the HVACR industry. 

Despite getting a lot of walk-in business from HVAC and construction professionals, customers often neglected to browse the store’s 1,500 square foot showroom because they wanted to secure their place in line. 

To address this issue, store manager Jake Bishop sought a solution beyond outdated take-a-number systems. While researching virtual queuing solutions, Bishop found QLess. After a swift and smooth implementation process, Johnstone customers are deeply attached to the QLess system, which not only makes shopping easier and less stressful, but also provides invaluable data for the company to use.

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