The QLess Blog

7 Common Customer Complaints in Retail that Cost Businesses Revenue

Mar 15 By Amy Deavoll

Keeping your clientele happy is, of course, an important part of building a successful business. To accomplish this, you need to know about the most common causes of customer frustrations.

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[On-Demand Webinar] Gaining a Competitive Advantage in the On-Demand Economy

Feb 21 By Amy Deavoll | Categories: Insights, Retail

There is an undeniable shift in the world. Today's “on-demand” economy has fundamentally changed the way we conduct business. 

In this new era of competitive advantage, customer satisfaction is set by high expectations and the desire for instant gratification. 

With technology empowering consumers, a winning business strategy includes consistent, personalized, and high-value in-person and digital customer experiences. 

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QLess Vehicle Booking System: Eliminate Truck Lines Now and Forever

Feb 14 By Amy Deavoll | Categories: Insights, Logistics


If you work in the freight and shipping industry, you’ve probably experienced your fair share of inefficiency when it comes to supply chain process. For those working with trucking transportation specifically, almost nothing is worse than an endless truck line: a long column of sixteen wheelers, idling their diesel engines and belching fumes, while the drivers wait for the arrival of cargo from a distant port of call. It is a problem in need of a technological solution – and now one exists.

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