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The QLess Blog

Apple Stores need QLess

Jul 23 By Alex Bäcker | Categories: Insights

This video shows just how angry customers can get when you tell them to wait in line. The Apple store needs QLess. You cannot just tell walk-ins to walk away or wait hours. Especially while people with appointments are late. I once stood waiting for service at an Apple store without luck while a so called genius screamed the name of a person with an appointment at the top of his lungs. That person did not show up, and I did not get service. Patented QLess FlexAppointments fixes all of that by letting those with appointments who will be late push themselves back and automatically replace them with others in the QLess waitlist, letting those who won't show up to cancel their appointment from their phone and be replaced with someone else, too, and seamlessly integrating FlexAppointments with the waitlist.

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