The QLess Blog

Attention: Wait, What?

Dec 07 By Qless Admin | Categories: Insights

Attention refers to how we actively process specific information present in our environment. Attention is what allows us to tune out information, sensations, and perceptions that are not relevant at that moment in order to focus on what is important. Combined with working memory; the short-term, “erasable” memory used while dialing a new phone number; attention allows us to learn new things, or follow along in a conversation. Described by psychologists as the cognitive process of selective concentration, attention is the allocating of mental resources to help in understanding the current environment and task.

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Get 2 years of your life back

Dec 06 By leysi.rotellini | Categories: Industry News

Greg from Mobile Mixed, emailed us yesterday, after interviewing Alex (our CEO), expressing surprise at the amount of time people spend waiting in line:

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Fast Casual Highlights Mobile Queuing Solution’s Acquisition of Textaurant Corp.

Dec 05 By Qless Admin | Categories: Announcements

Fast Casual, the premiere outlet for innovative restaurants, recently highlighted QLess’ acquisition of assets of the mobile paging provider Textaurant Corporation and the momentous changes this will be creating for the restaurant industry.

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QLess Speaks about Textaurant Corporation Acquisition with Boston.com

Dec 05 By Qless Admin | Categories: Announcements

QLess Speaks about Textaurant Corporation Acquisition with Boston.com

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Improve Customer Retention and Revenue Growth with Mobile Queuing

Dec 03 By Qless Admin | Categories: Insights

Time is money. It’s an old reliable adage. If you could return wasted time to your customers, that wouldn’t just mean more money, it would mean customer satisfaction. The QLess time management platform frees up customers from waiting in line by sending them a text reminder a few minutes before it’s their turn. This kind of superior customer experience can improve your reputation, create stronger customer loyalty, improve customer retention and increase your bottom line.

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Waiting in Line? How A Mobile Queue Can Give Back Time

Dec 03 By Qless Admin | Categories: Insights

The population of the world is increasing at an extremely fast pace and no matter where you go or what you plan on doing; you will probably have to wait in line somewhere along the way. From a busy restaurant to your local airport, waiting in line has become a part of the process. Almost everyone is forced to wait in long queues, either on the phone or in a physical line. Time management has become increasingly important in our culture and we our patience has become extremely sensitive. A virtual queue management system doesn’t only save time but rather it creates time, resulting in a productive relationship between the consumer and the business.

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Queue Management: How to get back in line on your own schedule.

Dec 03 By Qless Admin | Categories: Insights

A virtual queue management system is really helpful, as it is a time saving technology. Your customer will know about the status of their turn in line as well as their number in the overall queue. They will also be informed of the estimated time that it will take until they are in the front of your line. In the case that your customer is up in line but cannot make it back, its also possible to get back in line and avoiding the situation where they could have missed their turn. Utilizing SMS queue management will make sure that every customer gets his turn in line without wasting their time or yours.

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GirlTopia

Dec 02 By Alex Bäcker | Categories: Other Industries

Barbie mania, that’s the best way I can describe the Barbie Village at GirlTopia, the largest girls’ convention in the US. A Girl Scout sponsored event, the scouts and their den mothers came in droves to see the Barbie exhibit where girls got to dress in some of their favorite Barbie outfits, take pictures and get a special Barbie badge for their uniforms. We volunteered to help manage a QLess queue for the event. Mothers texted in and we were able to call them to the front so that there would only be 1-2 groups ahead of them when they arrived.

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