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The QLess Blog

leysi.rotellini

Recent Posts

The plight of Venezuela and their endless wait

Apr 09 By leysi.rotellini | Categories: Insights

The critical situation that Venezuelans have been living with for quite a while now is no secret to anyone. In the last months, we have seen in the news and particularly through social networks (due to media censorship) how a country that in theory is rich or at least it was rich, is being submerged in a series of tragic incidents. Venezuela has seen violence, student protesters, insecurity in the streets, political repression, hyperinflation (currently the highest inflation in the world) and now product shortages which have led to endless lines in supermarkets.

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Consistent 5 star reviews in Government. What?

Feb 24 By leysi.rotellini | Categories: Government

Recently we posted the great reviews that one of our healthcare clients was receiving due to improvement in their waiting system, among other reasons.

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How not to die of success or sacrifice Customer Service

Feb 06 By leysi.rotellini | Categories: Retail

 For many years I worked in retail and although it is exciting, it's almost like live TV: it leaves little room for errors. In fact, one of the key factors is to resolve any possible incident immediately and minimize the impact on the client.

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