<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=213971&amp;fmt=gif">

The QLess Blog

Qless Admin

Recent Posts

Improve Customers’ Waiting Experience—And Observe Social Distancing

May 27 By Qless Admin

Though people may have disappeared from the streets, parks, restaurants, and all non-essential businesses, at least one thing has not disappeared: wait times for people at essential businesses. During this pandemic, customers’ waiting experience is no longer just an inconvenience; it also causes anxiety, as they worry that the people waiting in line with them could be carriers of the coronavirus. While many stores have placed markers to guide customers to stay at least six feet away from one another, waiting in line at the grocery store, waiting for an appointment at the doctor’s office, and simply passing by people in the gas station is nerve-wracking. Luckily, QLess offers technology to make flex appointments and improve waiting experience simply using mobile phones.

Read More

Promote Positive Customer Service Experience With Immediate Callbacks

May 26 By Qless Admin

We all know how frustrating it is to be put on hold while “all representatives are currently busy”. That phone call you need to complete can leave you waiting for 30 minutes, an hour, or even more. Customers can get agitated, hang up, and put off their call again and again. If they happen to hang in until they are served, they have decreased satisfaction and can be downright rude to service employees. Creating a positive customer service experience that benefits both customers and employees is as easy as implementing an automated queue management system.

Read More

Benefit Patients With Reduced Waiting Time During COVID-19 And Beyond

May 22 By Qless Admin

Healthcare clinics, family doctors, and hospitals are essential businesses that are needed to continue to treat people, especially those suffering from COVID-19. During this pandemic, they need to evolve in their methods of healthcare delivery to keep employees and healthy patients safe from contracting coronavirus, which spreads even without people showing symptoms. This pandemic will likely change the face of healthcare delivery and patient experience forever. Prepare your business now for safe social distancing and reduce patient waiting times with QLess healthcare queue management.

Read More
New Call-to-action