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The QLess Blog

From Start to Finish: Line Management System Installation

Apr 20 By Qless Admin

With no hardware needed and software that works on all major browsers, the QLess line management system is easy to install. It’s also simple for your employees and customers to understand and use. Our team of experts works with you every step of the way to ensure a smooth transition. We continue to offer support as you use the QLess line manager in your business every day.

Free Business Demo

The first step is to get a feel for the QLess line management system with a free business demo. One of our representatives will walk you through the entire process from the behind the scenes business dashboard and analytics to what your employees will have access to, and what your customers will use to join virtual queues or make appointments. During this time, we will clear up any initial questions and concerns you have about QLess.

Answer a Questionnaire

You will then answer a questionnaire that will allow our team to make a customized package for your business. Perhaps your business will rely more on the line management system as a DMV office would, or maybe you need more features of the appointment scheduling aspect like a healthcare clinic would require. The volume of customers you receive and the number of locations will also be important in crafting your package.

Sign a Proposal

Once we determine your unique business needs, a proposal will be drawn up to reflect the prices for the specific services of the QLess line management system. While no equipment is needed, some businesses prefer to have onsite kiosks and tablets available for customers to simply walk in and join the virtual queue. Equipment like this can also be purchased through QLess. Once the proposal is agreed upon, we’ll start the implementation process!

line manager waiting room

Set-Up & Training

Depending on the size and scope of your business, you may need help to get the implementation process started. For larger industries, like universities and entertainment companies, we can fly members of our team to your location to help set up the line management system. During a 4-6 week period, our team will brand QLess with your own logo and set up any kiosks. Training your employees is easy. It usually only takes a 2-hour period and can be done remotely.

Continued Support

For the entire time you continue to use QLess, our team of experts will be available to help you every step of the way. From technical questions to advice on how to get the most out of QLess, we offer top-notch support to all of our QLess clients. You’ll see how easy it is for both your employees and customers to operate the line manager. If you decide you would like to add more features to your package, we offer free upgrades throughout your entire first year of service.

Get started and request a free business demo today!

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