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The QLess Blog

No Flight? No Problem.

May 14 By Alex Bäcker | Categories: Government, Other Industries

 This past winter was an absolute disaster for Americans who had to get on airplanes. A January storm grounded nearly 2,000 flights and more than 5,000 more were delayed. A month later a nor'easter caused more than 2,500 planes to remain on the ground – including half of the flights scheduled to depart from Newark, one of the country’s busiest airports. In total, tens of thousands of flights were delayed by bad weather, leaving hundreds of thousands of passengers stuck in airports wondering how (or if) they would reach their destinations.

And every single one of those people had to get in a line to get even the most basic information.

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Reducing Patient Waiting Times: How Patient Wait Times Affect Your Bottom Line

May 07 By Kannon Callis | Categories: Healthcare

One of the most difficult tasks for a medical practice is reducing patient waiting times. Caring for every patient with the punctuality they expect takes a lot of work, and inevitably, the combination of packed schedules, longer-than-expected appointments, and walk-in patients are going to lead to delays. The key, then, is to limit those lag times as much as possible—and to ensure patients are cared for as they wait.

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5 Ways to Improve the Patient Experience in Medical Practices

May 03 By Kannon Callis | Categories: Healthcare

Regardless of what kind of medical practice you work in, understanding how to improve the patient experience is critical.

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