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The QLess Blog

Top 7 Reasons to Scrap Your Take-A-Number System

We’ve all seen those ticket machines labeled “PLEASE Take A Number.” These internationally recognized symbols of long queues are the best way to signal to visitors that your waiting room is about to live up to its name. They’re out-of-date tools for an obsolete system.

Technology is making all aspects of our lives easier and more efficient, and the same goes for waiting your turn. Here are the top 7 reasons to scrap the take-a-number system:

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Five Ways to Deliver Stellar Customer Service

AdobeStock_103263321.jpegToday’s consumers have endless options when it comes to where to spend their money, so the savviest businesses (from retailers to doctor’s offices) know they’ve got to set themselves apart from the pack. The most impactful and low-cost way is to deliver stellar customer service. People remember when they get it, tell others about it, and honor it with repeat business. Just as true: people don’t hesitate to bail when service is poor. Below are five ways to help ensure that customers stick around:

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The Last Thing a College Student Needs is More Stress

Jul 17 By Kelsey Wainright | Categories: Insights, Education

Fall semester 2017 is around the corner, and as a college student it would be reassuring to know that I don’t have to spend hours and hours waiting in endless lines during my first week back to campus. I started as an intern for QLess this summer, and the experience has provided an eye-opening look into how lines should be managed on campuses across the United States. Having been in college for a few years the amount of hours I have spent on campus compared to the amount of hours I have spent in lines on campus is not a satisfying ratio. With a solution like QLess deployed the time spent in campus lines would be diminished to a mere fraction of the current average time wasted.

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