The QLess Blog

How is Productivity Measured in Construction?

Feb 07 By Amy Deavoll | Categories: Insights, Other Industries

The biggest dig leveled against the construction industry by those who don’t know the ins and outs of it goes something like this: “All construction workers do is stand around while one or two people do all the work.” Industry professionals, of course, know that there are many reasons for workers to be temporarily idle or “just standing around, watching people work” on the job site.

From civil engineers whose sole job is to ensure safety and compliance, to laborers who need to be available whenever duty calls, to tradesmen who sometimes have to wait their turn in a long process, workers who appear idle are often doing exactly the job for which they were hired. And most of the time this leads to greater efficiency, not less.

However, there are plenty of construction managers that constantly battle factors that impede productivity on the construction site often leading to missed deadlines, costly delays, and unsatisfied clients. Some of the most common blockers are:

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Five Ways to Deliver Stellar Customer Service

Today’s consumers have endless options when it comes to where to spend their money, so the savviest businesses (from retailers to doctor’s offices) know they’ve got to set themselves apart from the pack. The most impactful and low-cost way is to deliver stellar customer service. People remember when they get it, tell others about it, and honor it with repeat business. Just as true: people don’t hesitate to bail when service is poor. Below are five ways to help ensure that customers stick around:

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Top 4 Predictions for 2016 (on-demand webinar)

In our latest webinar, CEO Alex Bäcker unveiled the top 4 predictions for 2016. More than 85% of our attendees found the presentation insightful! In case you missed it, watch the recording here:

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