What is a business process management system for colleges? On the surface of things, it seems complicated and unrelated. You have to remember, however, that a university is a business, too. Although the main aim is to shape young minds that are ready to go out into the world, that's not always what happens. Far too many colleges are under-staffed to the detriment of both the employees and the student body. In spite of tuition rates so astronomical that more and more students are giving up the whole idea of higher education, colleges are hemorrhaging money. In seeking to improve student services, satisfaction, and their bottom line, they've reached an impasse. How can a college cater to its students, streamline the bureaucracies associated with university life, and still maintain effective policies?