Working in a government office can be taxing on people, especially when dealing with citizens who have complicated cases or who become easily frustrated. Combine that with archaic processes, and staff burnout can run rampant. When you provide your employees with modern calendar and scheduling software, they have the tools to do their job more efficiently and can even enjoy a smooth workflow.
When your business draws crowds in the form of long lines or waiting times for appointments, there’s bound to be issues that arise that slow down customer flow. From employees becoming overwhelmed, to customers needing special attention, to congestion and confusion, wait times can grow exponentially. With the QLess queue management and appointment scheduling software, you can reduce your average customer wait time and increase their overall satisfaction. This new technology is simple for customers and employees to use and easy to get set up in any type of business.
Booking an appointment by calling a receptionist and potentially waiting on hold for long periods is a hassle for customers. Employees get interrupted by scheduling phone calls, and customers sometimes forget they even had an appointment. Businesses like healthcare facilities, dental offices, veterinarian offices, government offices, higher education, and more are all familiar with the drawbacks of older scheduling procedures. Luckily, we are in a new century and QLess appointment request software is a technology that can offer relief for customers and staff.
Whether your business runs solely on appointments or you have a combination of booked appointments and walk-in customers, the QLess appointment scheduling app has an array of customizable features that can best accommodate your particular industry. From major industries like healthcare, government offices, logistics, DMVs, and higher education, to smaller operations like beauty salons and shooting galleries, QLess has the technology to handle it all. Our powerful software combines the use of your customers’ cell phones to create a modern system that is easy to use and increases efficiency.
Many types of businesses and industries regularly have customers book appointments for services through staff members. Staff are constantly getting interrupted during work hours and have to stop what they are doing to figure out appointment openings. They may also need to manually call or message customers to confirm the appointments and send reminders. Interruptions by these mundane tasks that can be more efficiently completed by office scheduling software cause staff to waste valuable time and companies to lose money on outdated processes. Streamlining with the QLess system gives time back to employees to better focus on customer needs.
With the recent coronavirus pandemic, animal shelters have seen a significant increase in the number of pet adoptions. Quarantine and stay-at-home orders have made people crave extra companionship, and they realize the extra value that a pet can add to their life. Cats and dogs are always ready to give us affection, and they help inspire us to get out and exercise with them. With more daily business and social distancing safety measures that need to be observed, animal shelters and hospitals can benefit from a management system that uses software that works directly with customers’ cell phones.
How many times have you arrived at a scheduled appointment, only to find out that the person you’re meeting is running behind? You're forced to wait minutes, maybe hours, for something that you expected to happen on time, which results in your entire day being uprooted. We’ve all been through this. Doctors, dentists, lawyers — they’re all guilty of this minor, but frustrating, offense.
