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The QLess Blog

How Online Appointment Scheduling Improves DMV Customer Experience

Aug 20 By Qless Admin | Categories: Government, DMV

With the chaos of the COVID-19 pandemic, many DMVs across the country were forced to close their doors. For months, transactions were postponed or limited to drop-boxes and mail-in forms for certain requests. As social distancing measures are starting to relax and businesses are opening up again, DMVs must now look at new methods to promote healthier environments for both their staff and customers. Booking appointments ahead of time is one way many DMVs are dealing with their soft re-openings. And customers are rushing to fill time slots at their local DMV. Online appointment scheduling with the QLess system is an automated solution that relieves employee stress and reduces the number of missed appointments. 

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