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The QLess Blog

How Queue Management Helps During Natural Disasters

Jun 11 By Zach Zipay | Categories: Government

The fires that raged across Sonoma County in Northern California in late 2017 killed 42 people, but the damage didn’t stop there. Thousands of homes were destroyed, wineries and other businesses were leveled, and cattle and horses were killed as well. It was the deadliest series of fires in California history, and in the aftermath thousands of people needed help. Unfortunately, this led to long lines of devastated citizens in government offices around the county who had lost homes, belongings, and pets.

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No Flight? No Problem.

May 14 By Alex Bäcker | Categories: Government, Other Industries

 This past winter was an absolute disaster for Americans who had to get on airplanes. A January storm grounded nearly 2,000 flights and more than 5,000 more were delayed. A month later a nor'easter caused more than 2,500 planes to remain on the ground – including half of the flights scheduled to depart from Newark, one of the country’s busiest airports. In total, tens of thousands of flights were delayed by bad weather, leaving hundreds of thousands of passengers stuck in airports wondering how (or if) they would reach their destinations.

And every single one of those people had to get in a line to get even the most basic information.

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Houston Public Library Recognized as "Most Innovative Acceptance Facility"

Apr 11 By Charlie Meyer | Categories: Government, Announcements

Congratulations to Houston’s McGovern-Stella Link Neighborhood Library for being recognized as a recipient of the 2017 National Awards for Passport Acceptance Facilities and Agents!

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