The QLess Blog

A Poem About Waiting Forever - Learn From Sprint's Customer Service Mistakes

Nov 26 By tim.mccune | Categories: Retail

Will Ross has posted an elegant and disturbing poem about waiting for service at the Sprint store at 72nd and Dodge in Omaha, Nebraska. He doesn't indicate how long his wait actually was, other than noting that he didn't start taking notes and working on his poem until he'd been waiting for 35 minutes.

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