--- title: The QLess Blog | Other Industries description: Other Industries | Learn more about QLess and our mission to eliminate waiting lines and queues around the world. --- - [Business Login](https://merchant.qless.com/qless/login/) - [Get a Business Demo](https://info.qless.com/web-demo) - [Get in Line](https://info.qless.com/get-in-line) [![](https://info.qless.com/hs-fs/hubfs/QLess%20Logo%202021-3.png?width=2518&height=668&name=QLess%20Logo%202021-3.png)](https://info.qless.com/?hsLang=en-us) - Industries - [DMV](https://www.qless.com/dmv) - [Education](https://www.qless.com/higher-education) - [Government](https://www.qless.com/government) - [Logistics](https://www.qless.com/logistics) - [Retail](https://www.qless.com/retail) - [Healthcare](https://www.qless.com/healthcare) - [Additional Industries](https://www.qless.com/additional-industries) - QLess Solutions - [Appointment Scheduling](https://www.qless.com/appointment-scheduling) - [Queue Management](https://www.qless.com/queue-management) - [Features and Benefits](https://www.qless.com/features) - [Success Stories](https://www.qless.com/success-stories) - Resources - [Product Demos](https://www.qless.com/product-demos) - [Events](https://www.qless.com/events) - [eBooks](https://www.qless.com/ebooks) - [Webinars](https://www.qless.com/webinars) - [Whitepapers](https://www.qless.com/whitepapers) - [Blog](https://info.qless.com/blog) - [FAQ](https://www.qless.com/faq/) - About Us - [About QLess](https://www.qless.com/about/) - [Executive Management Team](https://www.qless.com/about/team/) - [Board of Advisors](https://www.qless.com/about/advisors/) - [Become a Value-Added Reseller](https://www.qless.com/become-qless-partner/) - [Press](https://www.qless.com/press/) - [Contact Us](http://www.qless.com/contact/) - [Press](https://www.qless.com/careers/) # The QLess Blog ## [Benefit Your Shelter With QLess’ Animal Hospital Management System](https://info.qless.com/blog/animal-hospital-management-system-try-qless-today?hsLang=en-us) Aug 24 By [Qless Admin](https://info.qless.com/blog/author/qless-admin) | Categories: [Healthcare](https://info.qless.com/blog/topic/healthcare), [Other Industries](https://info.qless.com/blog/topic/other-industries), [Appointment Software](https://info.qless.com/blog/topic/appointment-software), [Waiting Rooms](https://info.qless.com/blog/topic/waiting-rooms) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hubfs/woman-holding-dog.jpg)](https://info.qless.com/blog/animal-hospital-management-system-try-qless-today?hsLang=en-us) With the recent coronavirus pandemic, animal shelters have seen a significant increase in the number of pet adoptions. Quarantine and stay-at-home orders have made people crave extra companionship, and they realize the extra value that a pet can add to their life. Cats and dogs are always ready to give us affection, and they help inspire us to get out and exercise with them. With more daily business and social distancing safety measures that need to be observed, animal shelters and hospitals can benefit from a management system that uses software that works directly with customers’ cell phones.   [Read More](https://info.qless.com/blog/animal-hospital-management-system-try-qless-today?hsLang=en-us) ## [QLess CIM is key to improving on casino playing time](https://info.qless.com/blog/qless-cim-is-key-to-improving-on-casino-playing-time?hsLang=en-us) Jul 23 By [Kevin Grauman](https://info.qless.com/blog/author/kevin-grauman) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries), [COVID-19 Solutions](https://info.qless.com/blog/topic/covid-19-solutions) - [Tweet](https://twitter.com/share) This article was originally published in [Casino Compendium](https://casinocompendium.com/en/qless-cim-is-key-to-improving-on-casino-playing-time/). [Read More](https://info.qless.com/blog/qless-cim-is-key-to-improving-on-casino-playing-time?hsLang=en-us) ## [What Industries Can Benefit From Online Booking Software?](https://info.qless.com/blog/what-industries-can-benefit-from-online-booking-software?hsLang=en-us) Jun 01 By [Qless Admin](https://info.qless.com/blog/author/qless-admin) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hubfs/hair-salon-1.jpg)](https://info.qless.com/blog/what-industries-can-benefit-from-online-booking-software?hsLang=en-us) When you think of online booking software, you may think about industries like healthcare facilities, veterinarian offices, or government offices, but there are so many more businesses that can benefit from online booking software, like salons and hotels. It automates the process for customers and lets them schedule appointments through the company’s website or an app on their cell phone. The QLess software easily fills gaps and seamlessly integrates walk-ins with customers who have an appointment booked. Here are some of the [industries that have had great success](https://www.qless.com/success-stories) by implementing the QLess system. [Read More](https://info.qless.com/blog/what-industries-can-benefit-from-online-booking-software?hsLang=en-us) ## [Try Our Simple and Free ROI Calculator](https://info.qless.com/blog/try-our-new-roi-calculator?hsLang=en-us) Aug 02 By [Charlie Meyer](https://info.qless.com/blog/author/charlie-meyer) | Categories: [Healthcare](https://info.qless.com/blog/topic/healthcare), [Insights](https://info.qless.com/blog/topic/insights), [Government](https://info.qless.com/blog/topic/government), [Other Industries](https://info.qless.com/blog/topic/other-industries), [Education](https://info.qless.com/blog/topic/education), [Retail](https://info.qless.com/blog/topic/retail), [Logistics](https://info.qless.com/blog/topic/logistics) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hubfs/calculator.jpg)](https://info.qless.com/blog/try-our-new-roi-calculator?hsLang=en-us) At QLess, our mission isn't just to eliminate lines and improve the customer experience – it's to do all that in the most cost-effective way possible. Sure, if cost weren't a consideration, you could just hire more staff or redesign your waiting room or store to account for service delays. But those aren't options for a responsible operation. With QLess' scalable, easy-to-use platform you can solve problems that are costing your organization major revenue at a price that you can afford. Still skeptical? Check out our new [ROI calculator](https://www.qless.com/roi-calculator). Walk through this simple and free resource to see how you can potentially increase productivity, improve customer satisfaction, and manage sustainable growth with QLess. [Read More](https://info.qless.com/blog/try-our-new-roi-calculator?hsLang=en-us) ## [\[Whitepaper\] How QLess Outpaces the Competition: A competitor analysis of queue management platforms](https://info.qless.com/blog/how-qless-outpaces-the-competition-whitepaper?hsLang=en-us) Jul 31 By [Charlie Meyer](https://info.qless.com/blog/author/charlie-meyer) | Categories: [Healthcare](https://info.qless.com/blog/topic/healthcare), [Insights](https://info.qless.com/blog/topic/insights), [Government](https://info.qless.com/blog/topic/government), [Other Industries](https://info.qless.com/blog/topic/other-industries), [Education](https://info.qless.com/blog/topic/education), [Retail](https://info.qless.com/blog/topic/retail), [Logistics](https://info.qless.com/blog/topic/logistics) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hubfs/QLess_competition_sellsheet.jpg)](https://info.qless.com/blog/how-qless-outpaces-the-competition-whitepaper?hsLang=en-us) When it comes to improving the customer experience, execution is everything. It’s one thing to offer a digital queue manager; it’s another thing entirely to provide a platform that solves some of your most pressing business needs while also improving the customer experience. Queue management vendors vary widely in this respect. QLess may not be the only queue management solution out there, but our cloud-based platform is the easiest to use, manage, and implement. [Click here to learn how QLess stacks up to other queue management platforms](https://www.qless.com/whitepaper-How-QLess-Outpaces-the-Competition). [Read More](https://info.qless.com/blog/how-qless-outpaces-the-competition-whitepaper?hsLang=en-us) ## [Beyond FastPass+: How Amusement Parks Can Cut Lines With Digital Queuing](https://info.qless.com/blog/beyond-fastpass-plus-amusement-parks-cut-lines?hsLang=en-us) Jul 25 By [Rick Mischka](https://info.qless.com/blog/author/rick-mischka) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries), [Retail](https://info.qless.com/blog/topic/retail) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hubfs/serpentine-line.jpg)](https://info.qless.com/blog/beyond-fastpass-plus-amusement-parks-cut-lines?hsLang=en-us) Have you ever been to an amusement park right when it opens? The first thing people do is run full-tilt to get a place in line for the most popular rides. As a ritual for amusement park die-hards, this race can be a rush, but it really represents people making the best of a bad situation. Waiting in line for rides has been an unavoidable burden of the amusement park experience, and the thought of getting footsore on the baking asphalt while packed in a serpentine queue has soured people on many a trip to amusement parks. The good news? The digital age is here and everyone has a smartphone – that means with online queueing, amusement park patrons no longer need to waste half their day just waiting around. They can join a virtual line! [Read More](https://info.qless.com/blog/beyond-fastpass-plus-amusement-parks-cut-lines?hsLang=en-us) ## [Day at the Museum](https://info.qless.com/blog/day-at-the-museum?hsLang=en-us) Jul 09 By [Rick Mischka](https://info.qless.com/blog/author/rick-mischka) | Categories: [Government](https://info.qless.com/blog/topic/government), [Other Industries](https://info.qless.com/blog/topic/other-industries), [Retail](https://info.qless.com/blog/topic/retail) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hubfs/dino_skeleton.jpg)](https://info.qless.com/blog/day-at-the-museum?hsLang=en-us) Few things are as much fun for kids as a trip to the local museum. Whether it’s checking out dinosaur bones, moon rocks, or art, it’s a great way to have a fun and interactive learning experience. But what’s not so fun is waiting in line. It’s a drag for adults, but if you’ve ever seen a three-year-old have a full-on meltdown standing in a queue, you know that it’s a million times worse for children. [Read More](https://info.qless.com/blog/day-at-the-museum?hsLang=en-us) ## [No Flight? No Problem.](https://info.qless.com/blog/no-flight-no-problem?hsLang=en-us) May 14 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Government](https://info.qless.com/blog/topic/government), [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hubfs/Delayed%20flights.jpg)](https://info.qless.com/blog/no-flight-no-problem?hsLang=en-us)  This past winter was an absolute disaster for Americans who had to get on airplanes. A January storm grounded nearly 2,000 flights and more than 5,000 more were delayed. A month later a nor'easter caused more than 2,500 planes to remain on the ground – including half of the flights scheduled to depart from Newark, one of the country’s busiest airports. In total, tens of thousands of flights were delayed by bad weather, leaving hundreds of thousands of passengers stuck in airports wondering how (or if) they would reach their destinations. And every single one of those people had to get in a line to get even the most basic information. [Read More](https://info.qless.com/blog/no-flight-no-problem?hsLang=en-us) ## [Five Ways to Deliver Stellar Customer Service](https://info.qless.com/blog/5-ways-stellar-service?hsLang=en-us) Jul 31 By [Amy Deavoll](https://info.qless.com/blog/author/amy-deavoll) | Categories: [Healthcare](https://info.qless.com/blog/topic/healthcare), [Insights](https://info.qless.com/blog/topic/insights), [Government](https://info.qless.com/blog/topic/government), [Other Industries](https://info.qless.com/blog/topic/other-industries), [Education](https://info.qless.com/blog/topic/education), [Retail](https://info.qless.com/blog/topic/retail) - [Tweet](https://twitter.com/share) ![AdobeStock_103263321.jpeg](https://info.qless.com/hs-fs/hubfs/AdobeStock_103263321.jpeg?width=681&name=AdobeStock_103263321.jpeg)Today’s consumers have endless options when it comes to where to spend their money, so the savviest businesses (from retailers to doctor’s offices) know they’ve got to set themselves apart from the pack. The most impactful and low-cost way is to deliver stellar customer service. People remember when they get it, tell others about it, and honor it with repeat business. Just as true: people don’t hesitate to bail when service is poor. Below are five ways to help ensure that customers stick around: [Read More](https://info.qless.com/blog/5-ways-stellar-service?hsLang=en-us) ## [How is Productivity Measured in Construction?](https://info.qless.com/blog/how-is-productivity-measured-in-construction?hsLang=en-us) Feb 07 By [Amy Deavoll](https://info.qless.com/blog/author/amy-deavoll) | Categories: [Insights](https://info.qless.com/blog/topic/insights), [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hubfs/construction%20workers.jpg)](https://info.qless.com/blog/how-is-productivity-measured-in-construction?hsLang=en-us) The biggest dig leveled against the construction industry by those who don’t know the ins and outs of it goes something like this: **“All construction workers do is stand around while one or two people do all the work.”** Industry professionals, of course, know that there are many reasons for workers to be temporarily idle or “just standing around, watching people work” on the job site. From civil engineers whose sole job is to ensure safety and compliance, to laborers who need to be available whenever duty calls, to tradesmen who sometimes have to wait their turn in a long process, workers who appear idle are often doing exactly the job for which they were hired. And most of the time this leads to greater efficiency, not less. However, **there are plenty of construction managers that constantly battle factors that impede productivity** on the construction site often leading to missed deadlines, costly delays, and unsatisfied clients. **Some of the most common blockers are:** [Read More](https://info.qless.com/blog/how-is-productivity-measured-in-construction?hsLang=en-us) ## [Top 4 Predictions for 2016 (on-demand webinar)](https://info.qless.com/blog/2016/1/14/webinar-top-4-predictions-2016?hsLang=en-us) Jan 14 By [Amy Deavoll](https://info.qless.com/blog/author/amy-deavoll) | Categories: [Healthcare](https://info.qless.com/blog/topic/healthcare), [Insights](https://info.qless.com/blog/topic/insights), [Government](https://info.qless.com/blog/topic/government), [Other Industries](https://info.qless.com/blog/topic/other-industries), [Education](https://info.qless.com/blog/topic/education), [Retail](https://info.qless.com/blog/topic/retail) - [Tweet](https://twitter.com/share) In our latest webinar, CEO Alex Bäcker unveiled the **top 4 predictions for 2016**. More than 85% of our attendees found the presentation insightful! In case you missed it, watch the recording here: [Read More](https://info.qless.com/blog/2016/1/14/webinar-top-4-predictions-2016?hsLang=en-us) ## [Happy Pi Day!](https://info.qless.com/blog/2014/03/14/happy-pi-day/?hsLang=en-us) Mar 14 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hs-fs/hub/141323/file-4085430641-jpg/blog-files/blaze-pizza-500x282.jpg)](https://info.qless.com/blog/2014/03/14/happy-pi-day/?hsLang=en-us) Pi Day is amongst us! Lots of people are celebrating with parties and pies including one of our headquarters' favorite places to grab lunch: [Blaze Pizza](http://www.blazepizza.com/). We were really excited, like you have no idea, when we heard about their Pi Day promotion! Pizza pies (get it, pie?!) are $3.14 for the day. Well, we decided that we were hungry then and took a quick walk over. [Read More](https://info.qless.com/blog/2014/03/14/happy-pi-day/?hsLang=en-us) ## [GirlTopia](https://info.qless.com/blog/2013/12/02/girltopia/?hsLang=en-us) Dec 02 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hs-fs/hub/141323/file-4085429066-jpg/blog-files/girltopia-476x357.jpg)](https://info.qless.com/blog/2013/12/02/girltopia/?hsLang=en-us) [Barbie](http://www.barbie.com/) mania, that’s the best way I can describe the Barbie Village at [GirlTopia](http://www.girltopiala.org/), the largest girls’ convention in the US. A Girl Scout sponsored event, the scouts and their den mothers came in droves to see the Barbie exhibit where girls got to dress in some of their favorite Barbie outfits, take pictures and get a special Barbie badge for their uniforms. We volunteered to help manage a QLess queue for the event. Mothers texted in and we were able to call them to the front so that there would only be 1-2 groups ahead of them when they arrived. [Read More](https://info.qless.com/blog/2013/12/02/girltopia/?hsLang=en-us) ## [LA Weekly Speaks with QLess About Solving Theme Park Lines](https://info.qless.com/blog/2013/08/28/la-weekly-speaks-with-qless-about-solving-theme-park-lines/?hsLang=en-us) Aug 28 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Liz Ohanesian of *LA Weekly,* one of LA’s top publications, spoke with QLess Founder and CEO Alex Bäcker and quickly learned he is a problem solver. After standing in line himself at Knotts Berry Farm, Alex came up with the idea for QLess, which is now applicable for all theme park lines. A quick thinker, Alex came up with the idea by the time he reached the front of the line. [Read More](https://info.qless.com/blog/2013/08/28/la-weekly-speaks-with-qless-about-solving-theme-park-lines/?hsLang=en-us) ## [2012 London Olympics Upset: Online Means Long Lines for Ticket Holders](https://info.qless.com/blog/2012/08/03/2012-london-olympics-upset-online-means-long-lines-for-ticket-holders/?hsLang=en-us) Aug 03 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) The beauty of living in the 21st Century is that for the thousands of people attending the 2012 London Olympics this year, tickets could easily be purchased online and from every corner of the world. [Read More](https://info.qless.com/blog/2012/08/03/2012-london-olympics-upset-online-means-long-lines-for-ticket-holders/?hsLang=en-us) ## [QLess Breastaurant partner Twin Peaks is growing! Here is one of their secrets](https://info.qless.com/blog/2012/06/27/qless-breastaurant-partner-twin-peaks-is-growing-here-is-one-of-their-secrets/?hsLang=en-us) Jun 27 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [Here is a Fox News report](http://www.foxnews.com/us/2012/06/24/breastaurant-boom-hooters-style-eateries-experience-mini-boom/) on how Twin Peaks is growing fast in this economy. Want to know how? Here's part of their secret: [Read More](https://info.qless.com/blog/2012/06/27/qless-breastaurant-partner-twin-peaks-is-growing-here-is-one-of-their-secrets/?hsLang=en-us) ## [Heathrow Queues: Can't Beat 'Em, So What?](https://info.qless.com/blog/2012/06/01/heathrow-queues-cant-beat-em-so-what/?hsLang=en-us) May 31 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) As the [2012 Olympics](http://www.channel4.com/news/olympic-fears-over-heathrow-queues) draw near, and amidst reports of rampant border control queues at Heathrow Airport, I can't help but imagine the systemic chaos that will likely ensue over the next few months. It will culminate on August 13, the day after the Olympics closing ceremony, when Heathrow will experience its [largest volume of passengers--ever](http://www.dailymail.co.uk/travel/article-2148117/Heathrow-queues-Airport-prepared-busiest-day-history-Olympics-say-bosses.html). Authorities insist that the airport is prepared, but I'd be willing to bet that Murphy's Law will have a hand to play. [Read More](https://info.qless.com/blog/2012/06/01/heathrow-queues-cant-beat-em-so-what/?hsLang=en-us) ## ["I can now come back to my favorite restaurant again!"](https://info.qless.com/blog/2011/03/29/i-can-now-come-back-to-my-favorite-restaurant-again/?hsLang=en-us) Mar 29 By [Tim McCune](https://info.qless.com/blog/author/tim-mccune) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) One of our *favorite* customers, [Datz Tampa](http://datztampa.com), recently shared the following customer feedback with us. [Read More](https://info.qless.com/blog/2011/03/29/i-can-now-come-back-to-my-favorite-restaurant-again/?hsLang=en-us) ## [Tune into QLess on the Colin McEnroe Show](https://info.qless.com/blog/2011/01/19/tune-into-qless-on-the-colin-mcenroe-show/?hsLang=en-us) Jan 19 By [Tim McCune](https://info.qless.com/blog/author/tim-mccune) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Earlier today, Charles Marrelli, Director of Experience Design at [QLess](http://qless.com), was a guest on the [Colin McEnroe Show](http://yourpublicmedia.org/content/wnpr/colin-mcenroe-show-waiting-line) to discuss our solution to the problem of waiting in line. He was joined by a panel including Dr. Ken Chelst, professor of Operations Research at [Wayne State University](http://wayne.edu/); Sara Frias, Marketing Director at [Lake Compounce](http://www.lakecompounce.com/); and Melody Curry, Commissioner of the Connecticut DMV. Dr. Chelst, a foremost authority on queuing theory, said that QLess "sounds like a brilliant strategy". [Read More](https://info.qless.com/blog/2011/01/19/tune-into-qless-on-the-colin-mcenroe-show/?hsLang=en-us) ## [How to Lose Customers as Soon as They Walk In: From Diablo's Cantina](https://info.qless.com/blog/2010/10/10/how-to-lose-customers-as-soon-as-they-walk-in-from-diablos-cantina/?hsLang=en-us) Oct 10 By [Tim McCune](https://info.qless.com/blog/author/tim-mccune) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hs-fs/hub/141323/file-4075552672-jpg/blog-files/waitingatdiablos.jpg)](https://info.qless.com/blog/2010/10/10/how-to-lose-customers-as-soon-as-they-walk-in-from-diablos-cantina/?hsLang=en-us)  On a recent weekend, I was in Las Vegas, and my wife and I were playing poker at the [Monte Carlo](http://www.montecarlo.com). It was about 9:30 pm, and we started talking about getting hungry, and figuring out if we knew any place close by to get some Mexican food and a decent margartia. The dealer overheard us and recommended [Diablo's Cantina](http://www.montecarlo.com/restaurants/diablos.aspx) which was right on the corner of the hotel, with an outside door facing The Strip. So we cashed out and headed to dinner, arriving about 10:00. [Read More](https://info.qless.com/blog/2010/10/10/how-to-lose-customers-as-soon-as-they-walk-in-from-diablos-cantina/?hsLang=en-us) ## [QLess reduces salon chain’s no-shows by 63% with mobile paging](https://info.qless.com/blog/2010/01/12/qless-reduces-salon-chains-no-shows-by-63-with-mobile-paging/?hsLang=en-us) Jan 11 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hs-fs/hub/141323/file-4075550672-png/blog-files/ohmycut-no-show-reduction.png)](https://info.qless.com/blog/2010/01/12/qless-reduces-salon-chains-no-shows-by-63-with-mobile-paging/?hsLang=en-us) QLess launched successfully in Ohmycut!, a salon chain in Spain. So far QLess has reduced the no-show rate by 63%! [Read More](https://info.qless.com/blog/2010/01/12/qless-reduces-salon-chains-no-shows-by-63-with-mobile-paging/?hsLang=en-us) ## [Coaster pagers stolen by restaurant’s competitor and thrown into Monterey Bay](https://info.qless.com/blog/2009/09/07/coaster-pagers-stolen-by-restaurants-competitor-and-thrown-into-monterey-bay/?hsLang=en-us) Sep 06 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Many restaurant owners will empathize with [this story](http://www.nbcbayarea.com/news/local-beat/Monterey-Wharf-Pager-Caper.html).Do you need any more reasons to go QLess and stop wasting money on coaster pagers? Find a page full of reasons to embrace [mobile line management here](http://qless.com/coasters). [Read More](https://info.qless.com/blog/2009/09/07/coaster-pagers-stolen-by-restaurants-competitor-and-thrown-into-monterey-bay/?hsLang=en-us) ## [QLess restaurants have served every president from Gerry Ford to Barack Obama](https://info.qless.com/blog/2009/05/12/qless-restaurants-have-served-every-president-from-gerry-ford-to-barack-obama/?hsLang=en-us) May 12 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Did you know that QLess restaurants have served every president from Gerald R. Ford to Barack Obama? We are proud to say that Bill Cosby, Elizabeth Taylor; Nick Lachey, Billy Joel, Sir Elton John, Jessica Simpson; Hall of Famers Anthony Munoz, Troy Aikman, Oscar Robertson, Marty Brennaman, Johnny Bench, Sparky Anderson, Frank Robinson; every National League Baseball team; Arnold Palmer, Jack Nicklaus; Andre Agassi, Roger Federer, and a host of other celebrities are all a part of the clientele at QLess restaurants. They came for the great food, great food causes lines, and lines require QLess. Proudly here to (quite literally) serve democracy for generations to come. --Alex [Read More](https://info.qless.com/blog/2009/05/12/qless-restaurants-have-served-every-president-from-gerry-ford-to-barack-obama/?hsLang=en-us) ## [QLess adds largest customer yet and is in the press again](https://info.qless.com/blog/2009/03/15/qless-adds-largest-customer-yet-and-is-in-the-press-again/?hsLang=en-us) Mar 15 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) QLess appeared in the press again, this time in Nation's Restaurant News, where one of our customers was quoted saying "It’s helped keep customers from walking away,” said Ngo, who was concerned about theft or abuse of restaurant-issued pagers. [Read More](https://info.qless.com/blog/2009/03/15/qless-adds-largest-customer-yet-and-is-in-the-press-again/?hsLang=en-us) ## [eggtc goes QLess](https://info.qless.com/blog/2009/03/07/eggtc-goes-qless/?hsLang=en-us) Mar 07 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) A Kansas City favorite goes QLess --check [them](http://eggtc-kc.com/) out. [Read More](https://info.qless.com/blog/2009/03/07/eggtc-goes-qless/?hsLang=en-us) ## [Boston Gourmet Pizza goes QLess](https://info.qless.com/blog/2009/02/21/boston-gourmet-pizza-goes-qless/?hsLang=en-us) Feb 21 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) I am pleased to announce that QLess signed on Boston Gourmet Pizza, a national chain of 40 restaurants, last Friday. QLess dining, coming soon to a fine restaurant near you. --Alex [Read More](https://info.qless.com/blog/2009/02/21/boston-gourmet-pizza-goes-qless/?hsLang=en-us) ## [QLess in the press again, NYC launch, and more](https://info.qless.com/blog/2009/02/21/qless-in-the-press-again-nyc-launch-and-more/?hsLang=en-us) Feb 21 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Read our customer's [glowing review](https://www.qless.com) of QLess. [Read More](https://info.qless.com/blog/2009/02/21/qless-in-the-press-again-nyc-launch-and-more/?hsLang=en-us) ## [QLess & one of our customers in the news again](https://info.qless.com/blog/2008/12/03/qless-one-of-our-customers-in-the-news-again/?hsLang=en-us) Dec 02 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [http://www.mobilemarketer.com/cms/news/database-crm/2215.html](http://www.mobilemarketer.com/cms/news/database-crm/2215.html) [Read More](https://info.qless.com/blog/2008/12/03/qless-one-of-our-customers-in-the-news-again/?hsLang=en-us) ## [A QLess restaurant](https://info.qless.com/blog/2008/11/17/a-qless-restaurant/?hsLang=en-us) Nov 17 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [![](https://info.qless.com/hs-fs/hub/141323/file-4098361018-jpg/blog-files/pic.jpg)](https://info.qless.com/blog/2008/11/17/a-qless-restaurant/?hsLang=en-us) [Read More](https://info.qless.com/blog/2008/11/17/a-qless-restaurant/?hsLang=en-us) ## [New case study shows 34% increase in customers seated thanks to QLess](https://info.qless.com/blog/2008/10/30/new-case-study-shows-34-increase-in-customers-seated-thanks-to-qless/?hsLang=en-us) Oct 30 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) A second case study showed 22% reduction in no-shows with QLess in The Boiling Crab as compared to guests not using cell phones. When added to the 9% reduction in turn-aways previously demonstrated with cell phone paging as compared to old-fashioned pager systems, this makes for a 34% increase in customers seated thanks to QLess, not altogether different from the 45% we previously demonstrated.If your restaurant is not using QLess, you are missing out on 34%-45% of the customers you could be serving! --Alex [Read More](https://info.qless.com/blog/2008/10/30/new-case-study-shows-34-increase-in-customers-seated-thanks-to-qless/?hsLang=en-us) ## [“This is pretty cool…” 5 stars for The Boiling Crab and QLess](https://info.qless.com/blog/2008/10/05/this-is-pretty-cool-5-stars-for-the-boiling-crab-and-qless/?hsLang=en-us) Oct 05 By [Tim McCune](https://info.qless.com/blog/author/tim-mccune) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Customers at [The Boiling Crab](http://theboilingcrab.com/) are already giving [QLess](http://qless.com) some [great reviews](http://www.yelp.com/biz/the-boiling-crab-garden-grove-2#hrid:y53GVfeC2WFk5HD4bWBSvQ). [Eddie C. from Cerritos](http://www.yelp.com/user_details?userid=wY8MDB3lmk7NVYH2F-LYNA) [writes in his 5-star review](http://www.yelp.com/biz/the-boiling-crab-garden-grove-2#hrid:y53GVfeC2WFk5HD4bWBSvQ): [Read More](https://info.qless.com/blog/2008/10/05/this-is-pretty-cool-5-stars-for-the-boiling-crab-and-qless/?hsLang=en-us) ## [“Lines out the door every night” — Forget That! :)](https://info.qless.com/blog/2008/09/23/lines-out-the-door-every-night-forget-that/?hsLang=en-us) Sep 23 By [Tim McCune](https://info.qless.com/blog/author/tim-mccune) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Congratulations to the newest member of the QLess family, [The Boiling Crab](http://theboilingcrab.com/) on being [featured in the LA Times!](http://www.latimes.com/news/printedition/california/la-me-crayfish23-2008sep23,0,1187887.story) [Read More](https://info.qless.com/blog/2008/09/23/lines-out-the-door-every-night-forget-that/?hsLang=en-us) ## [“Everyone loves it! I love it. It saves me a lot of time.”, says hostess about QLess](https://info.qless.com/blog/2008/08/14/everyone-loves-it-i-love-it-it-saves-me-a-lot-of-time-betsy-hostess/?hsLang=en-us) Aug 13 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) I stopped by Barney's Beanery today and ate one of their great appetizer platters. On my way out, I asked Betsy, a hostess, how QLess was working for them. Here is what she had to say: [Read More](https://info.qless.com/blog/2008/08/14/everyone-loves-it-i-love-it-it-saves-me-a-lot-of-time-betsy-hostess/?hsLang=en-us) ## [The Boiling Crab goes QLess](https://info.qless.com/blog/2008/08/14/the-boiling-crab-goes-qless/?hsLang=en-us) Aug 13 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [The Boiling Crab,](http://theboilingcrab.com/)perhaps the most popular Cajun restaurant chain in California and Texas, is going QLess for 3 of its restaurants. Welcome to the QLess family! [Read More](https://info.qless.com/blog/2008/08/14/the-boiling-crab-goes-qless/?hsLang=en-us) ## [More than 90% of restaurant guests prefer a QLess restaurant than one without QLess, and will wait longer for a table if QLess is available](https://info.qless.com/blog/2008/07/03/more-than-90-of-restaurant-guests-prefer-a-qless-restaurant-than-one-without-qless-and-will-wait-longer-for-a-table-if-qless-is-available/?hsLang=en-us) Jul 02 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) A new survey shows that more than 90% of restaurant guests surveyed said they prefer a QLess restaurant than one w/o QLess, and that they'd wait longer for a table if QLess was available. Something that was borne out by the fact that guests waited up to 3.17 hours to get a table using QLess (and actually sat to eat after that). In fact, the revenues from people who wait more than 45 minutes alone give a highly positive ROI for the cost of QLess --making the extra customer satisfaction for every guest a free bonus. [Read More](https://info.qless.com/blog/2008/07/03/more-than-90-of-restaurant-guests-prefer-a-qless-restaurant-than-one-without-qless-and-will-wait-longer-for-a-table-if-qless-is-available/?hsLang=en-us) ## [We’re loving it!](https://info.qless.com/blog/2008/06/28/were-loving-it/?hsLang=en-us) Jun 28 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) That's what Jonah Dumont, manager of Barney's Beanery Santa Monica, said today of QLess. Barney's was voted #1 place to watch sports in the Los Angeles area. With no having to stand in line, it's no wonder the crowds love it. Check it out at www.barneysbeanery.com or stroll over to 1351 3rd St. Promenade, Santa Monica. It's a joy of a place to eat. [Read More](https://info.qless.com/blog/2008/06/28/were-loving-it/?hsLang=en-us) ## [LAX airport security lines - “Longest I’ve ever seen”](https://info.qless.com/blog/2008/06/23/lax-airport-security-lines-longest-ive-ever-seen/?hsLang=en-us) Jun 23 By [Tim McCune](https://info.qless.com/blog/author/tim-mccune) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Yesterday was the tail-end of a weekend with record-setting heat here in L.A. What a great day to [stand in a line of 1000 people at the airport, waiting to get through security](http://www.knbc.com/news/16679243/detail.html). [Read More](https://info.qless.com/blog/2008/06/23/lax-airport-security-lines-longest-ive-ever-seen/?hsLang=en-us) ## [Another theme park makes disabled guests wait in line](https://info.qless.com/blog/2008/06/23/another-theme-park-makes-disabled-guests-wait-in-line/?hsLang=en-us) Jun 23 By [Tim McCune](https://info.qless.com/blog/author/tim-mccune) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Following in the footsteps of last month's ["An almost-perfect trip to Disneyland"](http://blog.abinventio.com/2008/05/04/an-almost-perfect-trip-to-disneyland/), now [Valleyfair](http://www.valleyfair.com/) in Minnesota is making news by changing their policy to make guests with disabilities wait in long lines for rides. The park used to let disabled guests skip the lines, but this policy was being abused. I just had a friend tell me a couple weeks ago how her boyfriend would always put on a fake cast, and rent a wheel-chair whenever he went to a theme park, just so he could skip the lines. So it's easy to imagine how badly out of control this policy was getting, and what drove Valleyfair to this decision. [Read More](https://info.qless.com/blog/2008/06/23/another-theme-park-makes-disabled-guests-wait-in-line/?hsLang=en-us) ## [Famous Barney’s Beanery in Santa Monica’s 3rd Street Promenade Goes QLess](https://info.qless.com/blog/2008/05/09/famous-barneys-beanery-in-santa-monicas-3rd-street-promenade-goes-qless/?hsLang=en-us) May 09 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [![](http://www.barneysbeanery.com/facade_orange2.jpg)](https://info.qless.com/blog/2008/05/09/famous-barneys-beanery-in-santa-monicas-3rd-street-promenade-goes-qless/?hsLang=en-us) [Read More](https://info.qless.com/blog/2008/05/09/famous-barneys-beanery-in-santa-monicas-3rd-street-promenade-goes-qless/?hsLang=en-us) ## [An almost-perfect trip to Disneyland](https://info.qless.com/blog/2008/05/04/an-almost-perfect-trip-to-disneyland/?hsLang=en-us) May 04 By [Tim McCune](https://info.qless.com/blog/author/tim-mccune) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Sarah Barnes from Austin writes about their family trip to Disneyland, where an almost-perfect day was marred by two unfortunate (and unnecessary) problems. First, her daughter Meredith, who has special needs, had a lot of trouble standing in Disney's famously-long lines, becoming anxious to the point of tears. Second, when requesting a special pass from the park, to help them avoid the lines, she was forced to justify Meredith's need for it to the park staff, by explaining her condition in agonizing detail. Of course, once she convinced them, she found that the "special pass" wouldn't actually help them avoid the lines. [Read More](https://info.qless.com/blog/2008/05/04/an-almost-perfect-trip-to-disneyland/?hsLang=en-us) ## [Hidden Restaurant Danger](https://info.qless.com/blog/2008/04/30/hidden-restaurant-danger/?hsLang=en-us) Apr 30 By [Tim McCune](https://info.qless.com/blog/author/tim-mccune) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) [CBS 3 in Philadelphia confirms](http://cbs3.com/health/Health.Alert.Restaurant.2.708934.html) that coaster pagers are filthy and dangerous. [Read More](https://info.qless.com/blog/2008/04/30/hidden-restaurant-danger/?hsLang=en-us) ## [Air travelers interested in using cell phones to streamline check-in and boarding](https://info.qless.com/blog/2008/03/18/air-travelers-interested-in-using-cell-phones-to-streamline-check-in-and-boarding/?hsLang=en-us) Mar 18 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Mr. Harteveldt of Forrester Research says mobile check-in is an option many travelers want. [Read More](https://info.qless.com/blog/2008/03/18/air-travelers-interested-in-using-cell-phones-to-streamline-check-in-and-boarding/?hsLang=en-us) ## [Why Don’t Some Restaurants Accept Reservations?](https://info.qless.com/blog/2007/08/12/why-dont-some-restaurants-accept-reservations/?hsLang=en-us) Aug 12 By [Tim McCune](https://info.qless.com/blog/author/tim-mccune) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Hello world! It's my first blog post. So bear with me... :) [Read More](https://info.qless.com/blog/2007/08/12/why-dont-some-restaurants-accept-reservations/?hsLang=en-us) ## [About them buzzers](https://info.qless.com/blog/2007/07/31/about-them-buzzers/?hsLang=en-us) Jul 31 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) The VP of Sales of a major US corporation recently spoke to me about the buzzers that some restaurants give out to the customers waiting in line to page them: "It's like having to carry a brick! I hate those damn things. Everybody hates them." Then I spoke with our recruiter about them. "They're unhygienic", he said. "You never know what someone has done w/it before you got it". [Read More](https://info.qless.com/blog/2007/07/31/about-them-buzzers/?hsLang=en-us) ## [QLess in the press!](https://info.qless.com/blog/2007/07/23/qless-in-the-press/?hsLang=en-us) Jul 23 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) We were featured in [Elliot.org](http://www.elliott.org/blog/how-to-get-rid-of-long-airport-lines/)! [Read More](https://info.qless.com/blog/2007/07/23/qless-in-the-press/?hsLang=en-us) ## [Job opening to initiate and build the Qless sales and marketing function](https://info.qless.com/blog/2007/06/29/job-opening-to-initiate-and-build-the-qless-sales-and-marketing-function/?hsLang=en-us) Jun 28 By [Alex Bäcker](https://info.qless.com/blog/author/alex-bäcker) | Categories: [Other Industries](https://info.qless.com/blog/topic/other-industries) - [Tweet](https://twitter.com/share) Qless ([http://www.qless.com](http://www.qless.com/)) is a hosted service that virtually manages your customer lines or wait lists. [Read More](https://info.qless.com/blog/2007/06/29/job-opening-to-initiate-and-build-the-qless-sales-and-marketing-function/?hsLang=en-us) [![New Call-to-action](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/141323/6a484e95-7cf9-46aa-8b95-aa0c71ad9c6d.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/141323/6a484e95-7cf9-46aa-8b95-aa0c71ad9c6d) ### Categories - [Announcements (68)](https://info.qless.com/blog/topic/announcements) - [Appointment Software (7)](https://info.qless.com/blog/topic/appointment-software) - [Auto Dealership (1)](https://info.qless.com/blog/topic/auto-dealership) - [Banks (2)](https://info.qless.com/blog/topic/banks) - [Business (3)](https://info.qless.com/blog/topic/business) - [Colleges and Universities (2)](https://info.qless.com/blog/topic/colleges-and-universities) - [COVID-19 Solutions (41)](https://info.qless.com/blog/topic/covid-19-solutions) - [COVID-19 Vaccines (3)](https://info.qless.com/blog/topic/covid-19-vaccines) - [Credit Union (3)](https://info.qless.com/blog/topic/credit-union) - [Dispensary (1)](https://info.qless.com/blog/topic/dispensary) - [DMV (1)](https://info.qless.com/blog/topic/dmv) - [Education (35)](https://info.qless.com/blog/topic/education) - [Finance (1)](https://info.qless.com/blog/topic/finance) - [Fitness (1)](https://info.qless.com/blog/topic/fitness) - [Government (60)](https://info.qless.com/blog/topic/government) - [Healthcare (36)](https://info.qless.com/blog/topic/healthcare) - [Industry News (17)](https://info.qless.com/blog/topic/industry-news) - [Insights (79)](https://info.qless.com/blog/topic/insights) - [Logistics (7)](https://info.qless.com/blog/topic/logistics) - [Mobile Check In (18)](https://info.qless.com/blog/topic/mobile-check-in) - [Other Industries (46)](https://info.qless.com/blog/topic/other-industries) - [ports (2)](https://info.qless.com/blog/topic/ports) - [Q&A (1)](https://info.qless.com/blog/topic/qa) - [Queue Management (10)](https://info.qless.com/blog/topic/queue-management) - [Reopening (7)](https://info.qless.com/blog/topic/reopening) - [Restaurants (1)](https://info.qless.com/blog/topic/restaurants) - [Retail (62)](https://info.qless.com/blog/topic/retail) - [Schools (2)](https://info.qless.com/blog/topic/schools) - [Travel (1)](https://info.qless.com/blog/topic/travel) - [Vaccines (3)](https://info.qless.com/blog/topic/vaccines) - [Veterinary (1)](https://info.qless.com/blog/topic/veterinary) - [Virtual Lines (5)](https://info.qless.com/blog/topic/virtual-lines) - [Voting Lines (1)](https://info.qless.com/blog/topic/voting-lines) - [Waiting Rooms (9)](https://info.qless.com/blog/topic/waiting-rooms) see all [![qless logo](https://info.qless.com/hs-fs/hubfs/QLess_Logo/qless-logo-white.png?width=138&name=qless-logo-white.png "qless logo")](http://www.qless.com) ##### Corporate Headquarters 150 South Los Robles, Suite 900 Pasadena, CA 91101 USA ##### Contact Us US Toll-Free: + 1 800-405-4637 US tel: + 1 626-380-2121 EU: +34 934-675-824 [Contact Us](http://www.qless.com/contact/) [Request A Demo](https://info.qless.com/web-demo?hsLang=en-us) ##### Follow Us [![twitter](https://info.qless.com/hs-fs/hubfs/images/icon-twitter.png?width=25&name=icon-twitter.png "twitter")](http://twitter.com/qless) [![linkedin](https://info.qless.com/hs-fs/hubfs/images/icon-linkedin.png?width=25&name=icon-linkedin.png "linkedin")](http://www.linkedin.com/company/356256) [![facebook](https://info.qless.com/hs-fs/hubfs/images/icon-facebook.png?width=25&name=icon-facebook.png "facebook")](http://facebook.com/qless) © 2008-2016 QLess, Inc. All Rights Reserved. - [SLA](http://www.qless.com/sla) - [Privacy Policy](http://www.qless.com/about/privacy/) - [Terms & Conditions](http://http://www.qless.com/terms/) ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/972884029/?guid=ON&script=0)