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The QLess Blog

Nabil Kabbani

Recent Posts

Style Over Substance: Why Apple Store Wait Times Are Bringing Down the Brand

Mar 20 By Nabil Kabbani | Categories: Insights, Industry News, Retail

Over the past 10 years, the Apple brand has become one of the most popular – and profitable – brands in the world, thanks in no small part to the company’s revolutionary products like the iPhone, iPad, Apple Watch, and Macbook. 

With more and more people around the world pledging their allegiance to Apple products, many are beginning to wonder if the company has the capability to properly service its fan base. The average Apple store wait times suggests the answer is a resounding... maybe.

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7 Common Customer Complaints in Retail that Cost Businesses Revenue

Mar 15 By Nabil Kabbani | Categories: Insights, Retail

Keeping your clientele happy is, of course, an important part of building a successful business. To accomplish this, you need to know about the most common causes of customer frustrations. 

Read on to uncover the seven common customer service complaints in retail to avoid.

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