Liz Ohanesian of LA Weekly, one of LA’s top publications, spoke with QLess Founder and CEO Alex Bäcker and quickly learned he is a problem solver. After standing in line himself at Knotts Berry Farm, Alex came up with the idea for QLess, which is now applicable for all theme park lines. A quick thinker, Alex came up with the idea by the time he reached the front of the line.
QLess Inc, the mobile queuing solution that allows customers to wait in virtual and mobile lines, has been named by the International Business Awards the winner of six of their most prestigious awards. Founder and CEO, Alex Bäcker was named the Gold Stevie Winner of IT Executive of the Year, Silver Stevie Winner of Innovator of the Year, and Bronze Stevie Winner of Executive of the Year in Computer Software.
QLess, the mobile queuing solution serving over 10 million customers, has expanded its list of acquisitions with the London-based virtual queue management company, Supalocal.
On average Brits will wait just under six minutes in a shop queue before they walk out. That's according to a survey conducted as part of an investigation by Omnico into the effect of queues on retailers' businesses. The survey also found that over half (56%) of Britons would be less likely to return to a store if they'd had a bad queuing experience, with men more likely than women to hold a bad queuing experience against a store (58% versus 55% respectively).
