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The QLess Blog

[On-Demand Webinar] Product Series: Remote Join Queuing and FlexAppointments

Jul 25 By Amy Deavoll | Categories: Insights

There is an undeniable shift in customer service. Today’s “on-demand” economy has fundamentally changed the way we deliver service.

In this new era of competitive advantage, customer satisfaction is set by high expectations. When expectations are not met, loyalty and revenue rates decline.

With technology empowering customers, a winning strategy includes consistent, personalized, and high-value experiences. In Part 2 of our 6-part series, host Rick Mischka uncovers how to engage customers with Remote Join Queuing and FlexAppointments to create a personalized digital experience, unlock 5-star reviews, and boost operational efficiencies.

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Get Back to the Game with QLess

Jul 24 By Kelly Kliner | Categories: Education

 

Next to strong academics and a high-quality student experience, college sports represent one of the great pillars of school spirit. They’re also a great moneymaker, and not just in the form of millions of dollars of revenue. A top-performing sports program is correlated with larger alumni donations, more applications, and even a better academic reputation.

As American universities struggle with reduced public funding and increasing competition from online colleges and short-timeline bootcamps, they must focus on those aspects that differentiate them from these upstart competitors if they want to remain in financial health.

That’s why sports are so important today.

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How QLess Improves Your Customer's Journey

Jul 20 By Charlie Meyer | Categories: Insights, Retail

It’s no secret that today’s brick-and-mortar businesses must implement creative strategies to convert online research into offline sales. That means optimizing in-store experiences to capture those sales while also earning a customer’s loyalty.

We’ve created an infographic outlining the ways in which the QLess queue management and appointment scheduling solution for retail enhances your business operations, improves your customer’s journey, and helps turn them into loyal shoppers for life.

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