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The QLess Blog

Digital Queuing Systems Have Changed Government Departments

Aug 08 By Qless Admin

Thanks to digital queuing systems, there will soon be a generation of citizens and taxpayers who may never have to stand in line at the city clerk's office. They won't know the frustration of spending hours to renew their driver's license or change their title. On the flip side, soon there will also be a group of government employees who have never had to listen to community members complain about how long they have to wait, how long the line is, and how much time they're wasting. Digital queues are already changing the shape of government offices and their workflow. As more agencies update their technology, it's a safe bet that queueless systems will soon become the norm in departments all over the country.

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Smarter Queue Solutions Are Available for Government Offices

Aug 02 By Qless Admin

Do you wish your office had a smarter queue platform in place? The solution isn't out of reach. There's no need to wish. You do, however, need to think about updating the systems you have in place and the technology you use. By now, you've worked in a government agency long enough to know that the taxpayers aren't happy. They feel that they deserve more from their government departments, particularly on a local level. Those are the areas of government that everyday folks deal with most often, after all. They have to license their cars, pets, and RVs. When community members visit the game warden, the city clerk, or the tax office, they need to feel confident that they'll receive efficient, friendly assistance from a knowledgeable staff that isn't impatient or overextended.

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e Appointments for Government Offices | Five Benefits

Aug 01 By Qless Admin

People enjoy the ability to book e Appointments online. It's convenient, they don't have to listen to hold music, and they can choose a time slot that fits with their schedule. Folks aren't used to the luxury of such freedom with their government offices. They're more accustomed to arriving at the building, taking a number behind all of the people who are already there, and waiting their turn. They can't leave to run an errand because they run the risk of losing their place in line, at which point they either have to start all over again or return to the office on a different day. What a waste of energy!

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